We offer a variety of services tailored to your specific needs. Everything from remote support to website design. Take a look at what we have to offer.
We want to help you in whatever way we can. Below is our pricing structure and what we offer:
Remote Services - $30 for first hour - $20 for each additional hour
- Installing new Software
- Spyware Scan
- Antivirus Scan
- New PC Shopping
- Updating - Speed-up
- Printer or Peripheral Install
Drop Off Services - $35 Per Hour
(1 Hour paid up front - Unit brought to Webster)
- Hardware Replacement
- Data move to New PC
- Operating System Upgrades
- Hardware Upgrades
- Computer Speed-Up
In-Home Services - $60 for first Hour - $35 for each additional hour
($10 travel fee if over 10 miles from Webster NY for every 20 miles)
- Wireless Setup
- Networking Repair
- Hardware Troubleshooting
- New PC Setup
- Initial Troubleshooting
Website Design - $40 Per Hour - Domain hosting/maintenance will be negotiated once the initial design is done.
(We do NOT do E-Commerce or online Shopping Cart but know of a GREAT company that can. Ask us for more information)
- Domain name registration
- Content management training
- Image manipulation
- Social networking (facebook/twitter) assistance
- Search engine submission
Pricing...Why is it higher than 'so and so' I saw on online classfieds?
We know that our prices are higher than the 'other guy' you see on various online bulletin boards and classified sites. When Rochester Computer Guy started in 2002 we used to use the same system of a 'flat rate' for home visits. Thinking that how it was a good idea to show value and build a business...what we heard from our customers though were horror stories of various 'other guys'. They would tell of how 'so and so came in, and basically put a 'band-aid' on my PC and rushed out of here off to their next call and I wasn't feeling 'valued'. As we got older and our lives became busier...we realized that with our knowledge and experience...we had GRADUATED.
Our owner has over 14 years in the Information Technology field focusing on support and Systems Administration. He's been certified by Microsoft as a Certified Systems Administrator and by other agencies as well. All of our staff work currently in the IT field in their 'day jobs' and do this on the side because they love the work and helping end users.
To be frank...we're worth more than just the "$50 flat rate" fees the other guys charge. As we said earlier...our staff is made up of industry professionals gainfully working in other IT positions around the area. Choosing Rochester Computer Guy means you're going to get a competent and professional person who excels at interacting with you on YOUR level with kindness, courtesy and endeavoring not only to FIX your issue...but make you feel good about the investment. We are committed to making sure that every single dollar spent with us is spent on increasing the value of the initial investment you made in your equipment. Please consider contacting us to setup an appointment and we'll show you why we are the PREMIER source for Home IT Support.